Please enter your search term
Re-Organization Supply Chain Management
Client profile
- Mail order / eCommerce
- Revenue: < 1 billion €
- Number of employees: < 1000
Information about the project
- Duration: 3 years
- Client project team: 50 people
- GCS consultant team: 4 people
Results
- Systemic mapping of all relevant SCM processes
- Increased transparency & speed
- Optimization of purchasing, logistics and QM
- Integration of external business partners
- Expansion of customer services for the supply of B2C customers
- Improved planning of warehouse processing
Project description
As part of a broader supply chain transformation program, a supply chain management system was implemented for a mail-order and e-commerce company. In parallel, the organization and structure of the quality management function were redesigned, warehouse planning and forecasting processes for B2C fulfillment were optimized, and logistics capabilities for direct-to-consumer operations were expanded.
GCS took on the project management and technical consulting for the customer in defining the processes and subsequent implementation. In addition to simplifying and accelerating the processes, the project achieved a high level of integration between the customer and its international suppliers and service providers, with GCS playing a leading role in multi-project management and supporting the individual measures through to the respective go-live.
Contact person:
Andreas Franke, Managing Partner
franke@gcs-consulting.de