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Wholesale/Retail Distribution
Subjects
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Sales planning with top-down and bottom-up planning.
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Development and optimization of sales controlling.
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Development of national / international sales structures with the corresponding sales channels.
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Service and customer-oriented organizations.
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Development and optimization of eCommerce and retail worlds, both stationary and online.
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Development and optimization of marketplace environments with business models, inventory management and service processes including logistics processing.
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Development and expansion of distribution and importer structures for B2B and B2C, including drop shipments.
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Selection and implementation of CRM systems for B2B and B2C.
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Selection and implementation of B2B self-service portals.
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Selection and implementation of WebShop systems with necessary connections to supporting systems and OMS processing.
Today, sales is the key factor for success with customers. Optimal sales structures and processes are the basis for this. Customer centricity and the associated service-oriented structures form the methodical basis for modern sales.
We believe successful sales approaches are built around customer needs and aligned with the unique identity of each brand.
There are also standardized methodological approaches, but they must be tailored to your individual situation.
We have the expertise for this - feel free to contact us.
Company seminar: Customer service 2.0
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