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Business
Process
management
Subjects
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Development of a process architecture as the basis for the process landscape within the entire organization
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Definition of company-specific process maps as the basis for process-oriented organizations
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Targeted identification of optimization potential through the integration of location and structural analyses
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Process mapping to create transparency and identify potential weaknesses due to different motives
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Introduction of BPM in the company and promotion of a process-oriented culture and reduction of hierarchical departmental thinking.
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Support and selection of BPM software and assistance with process modeling
Multichannel, omnichannel,Crosschannel: It is not only the variance of sales models that is large, but also the number of business models. For optimal success, it is essential to always focus on the customer experience. A backward-looking approach to processes, known as customer-thinking, is of central importance here. In order to meet these challenges and continuously improve customer satisfaction, end-to-toend processes are required that are lean and transparent across all areas.
We support you in structuring heterogeneous process landscapes, analyse your current situation and identify optimization potential to improve your agility and efficiency With our in-depth expertise and independent overview as well as our proven GCS methodologies, we bring order to your processes. This can be support in drawing up a comprehensive restructuring plan as well as concrete, operational on-site support for the necessary change management. We develop customized concepts for you that are precisely tailored to your needs and support you where you really need it.
Consulting product Business Process Management
DownloadCompany seminar: Business Process Management
DownloadSpecialist article Business Process Management
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