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Customer service 2.0

GermanFashion Modeverband Deutschland e.V

GCS Consulting

Due to the increasing merging of online and offline channels and the resulting rise in consumer and retail customer expectations, customer service must also live up to this and requires modernization.

In this workshop, you will gain an insight into the resulting challenges and possible solutions.

Date

Wednesday, 29. January 2025,
09:00 - 16:00 o'clock

Moderation

Angelina Schock

 

Organizer

GermanFashion Modeverband Deutschland e.V

GCS Consulting

Place

Online - Microsoft Teams